YOUR TEAM
Meet the People Dedicated to Your ATM Outsourcing and ATM Managed Services
Your LD Systems managed services team helps you manage the everyday and plan the extraordinary.
01
Relationship Manager
A relationship you can count on
Your relationship manager oversees your managed services relationship, helping manage your unique needs and providing you with useful solutions that are designed to make your life easier.
02
Field Service Engineers
Expertise that makes a difference
Your Field Service Engineer works with you to keep your ATM's and IT technology well-maintained and fully supported so that you can focus on what you do best. With direct access to LD Systems industry insights and technology expertise, your field service engineer provides onsite support by responding quickly, determines and fixes the problem fast - and diminishes the likelihood that the issue will crop up again.
03
LD Systems Support Specialists
Connect with our extended team
From systems monitoring to remote diagnostics and repair, you can depend on the comprehensive expertise of LD System's specially‑trained professionals, as you need them. You’ll work with your support specialists to implement performance analytics & engineering to ensure optimal system availability and client satisfaction.
“With this very large financial institution, we walked into Nautilus Hyosung with the opportunity and within a few months we had two brand new ATM models built from the ground up, certfied, delivered, installed and running flawlessly.”
Cliff Dean, CEO | LD SYSTEMS
We helped Citibank replace it's fleet of ATMs with updated equipment that has more advanced features such as deposit automation functionality. As Citbank's Advisor, We tapped Nautilus Hyosung to provide this major financial institution with ATMs as part of the fleet upgrade. Citibank was able to provide input into their design to fulfill what they needed and wanted rather than taking what was just off the shelf. Read the full article here
ATM Outsourcing & Managed Services
REASONS WHY FINANCIAL INSTITUTIONS CHOOSE LD SYSTEMS
DECREASED OPERATING COSTS
LETS YOU FOCUS ON WHAT YOU DO BEST
IMPROVED CUSTOMER EXPERIENCE
STAY REGULATORY COMPLIANT
ADVANCED TOOLS TO MAKE YOUR LIFE EASIER
DECREASED OPERATING COSTS
LD Systems gives you the best service available at an affordable monthly fee. We focus 100% on your fleet of ATMs, and give you the ability to dramatically reduce your operating costs through our collective buying power.
FOCUS ON WHAT YOU DO BEST
Customers do not interact with their financial institutions the same way they did in the 1980's, 1990's, or even the early 2000's. Smartphone, social media, and tablets have introduced a new level of competition that is drastically increasing. Your financial institution needs to be focused on meeting these demands in various ways, such as mobile banking applications, online banking tools, etc...
Even in a larger financial institution, the money and effort going into these important digital strategies can be in jeopardy if management and staff are sidetracked by still needing to manage ATMs, compliance standards, EMV, PCI-DSS, ADA regulations, Windows 7 migration, and software integrations. LD Systems frees your time and monetary resources up to focus on using new tools like social media, online banking and other programs designed to build your customer base and grow your company.
IMPROVE YOUR CUSTOMER EXPERIENCE
Financial Institutions can only grow and prosper when they have a customer-centric mindset. While ATMs are a part of this equation, they are only a small part of it. There are many more programs banks need to focus on, in order to compete with other financial institutions who want to attract the same customers they do. Focus on what you do best, and allow LD Systems to handle your ATM fleet with precision and care.
STAY REGULATORY COMPLIANT
ATM security and regulatory compliance is paramount to make sure that all PCI and EMV solutions are on-time and hit deadlines for security requirements. ATM fraud is over $1 billion each year, and EMV and PCI deadlines are looming ahead. LD Systems can provide expertise and management of these deadlines. ATM network security is challenging, and with the advent of new viruses and malware, many financial institutions are choosing to outsource these tasks. With LD Systems, you can focus on what you do best, and eliminate responsibility for fraud and regulatory compliance.
ADVANCED TOOLS TO MAKE YOUR LIFE EASIER
LD Systems uses a variety of completely unique and customized services to make your life easier. Our services include the daily management of ATMs, Transaction processing, reconciliation, vault cash forecasting, maintenance alerts, and surcharge-free network access. We give you access to tools that would cost you much more to develop in-house.
ATM Outsourcing and Managed Services That Help You Replace, Expand, and Operate Your ATMs Without The High-Costs and Burden of Ownership
Replace or upgrade all existing ATMs
Add more ATMs
Reduce both the financial and operating burden of maintaining ATMs
No Capital Expenditure
No Quarterly Maintenance Charges
Be worry-free about compliance or updates
We understand how challenging managing a financial institutions operations can be. That's why we've created a stress reducing ATM outsourcing program designed to reduce your expenses, give you peace of mind, and improve your customer experience.
ATM OWNERSHIP IS INCREASINGLY EXPENSIVE
It is no secret, it is becoming more and more expensive to own and maintain your own fleet of ATMs. There are many reasons contributing to this rise in cost: First, new technology is continually evolving to meet ever-increasing compliance standards. And second, the transaction delivery channel is growing in complexity over time and shows no signs of slowing down. As a result, many financial institutions are turning to a Managed Services model. LD Systems Managed Services are designed to take the load of operations, maintenance, and service off of your shoulders. We utilize decades of increasing technical expertise involving hardware maintenance, cash replenishment, security and compliance upgrades, software patches, compliance, daily operations, and supplies to to reduce your costs and time commitments to your ATM network. Our focus is to give you a fleet of ATMs that maximize up-time, giving you a strong ROI that is consistently improving over time. This gives you the ability to focus on what you do best! Let LD Systems manage your ATMs, so you can focus on your customers!
ATM NETWORKS ARE OFTEN NEGLECTED
Today’s customer facing ATM environment has gone through a metamorphosis. 30 years ago, an ATM could be expected to last 10+ years with few expected upgrades. In today's environment, a financial institution's customers demand security, efficiency, and convenience. Old equipment and aged software threatens all 3 of these expectations. Technology is moving so fast, keeping up with consumer demand requires a consistently pro-active approach. Keeping up with the pace of innovation is a daunting task for even the largest and most resourceful financial institutions. In short, it is a time consuming and exhaustive endeavor. As a result, ATM channels get neglected, even though they are often the face of a financial institution to it’s customer base. In fact, it may be the only touch-point a customer regularly uses to physically interact with a financial institution. Due to the resources required to effectively meet customer expectations, ATM fleets are often neglected. It’s expensive, time-consuming, technically challenging and complex to manage. This is why Financial Institutions are more and more frequently using partners such as LD Systems to improve their daily operations and customer interactions.
FEATURES INCLUDE:
Hardware
Software
Second Line Maintenance Services
Software Maintenance Services
PCI-DSS Patch Management Services
OPTIONAL SERVICES:
Terminal Driving
Vault Cash
Cash Replenishment Services
First Line Maintenance Services
Remote ATM Management Services
Peace of Mind Regulatory Upgrade Services
LD SYSTEMS MANAGED SERVICES
How Can We Help You Reach Your Goals?
PLANNING TO PURCHASE ATMS OR FINANCIAL & SECURITY EQUIPMENT
PREPARING TO OUTSOURCE ATMS OR BRANCH TECHNOLOGY
CONSIDERING WALL-TO-WALL TECHNOLOGY SUPPORT
Let’s Get Started
CONTACT US
We'll contact you via phone or email, whichever you prefer.
CALL TODAY
Speak with one of our consultants to see how LD Systems can help you.
Call Today (972) 929-9228
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